Important Notice: By registering or using the Golden Bat platform, you confirm that you have read, understood, and fully agreed to these Terms & Conditions. You must be 18 years of age or older.
1 General Terms
Golden Bat (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming and betting service provider. These Terms & Conditions form a legally binding agreement between Golden Bat and its users ("you" or "member").
- Golden Bat reserves the right to update these terms and conditions at any time. You will be notified of any changes via email or an on-platform notice.
- Continued use of the platform after any changes constitutes your acceptance of the updated terms.
- These terms and conditions are available in both Bangla and English. In the event of any conflict, the English version shall prevail.
- Golden Bat only operates in regions where online gaming is legally permitted or not prohibited.
It is solely your responsibility to ensure that online betting is legal in your country or region.
2 Account Registration & Eligibility
To open an account with Golden Bat, the following conditions must be met:
- You must be at least 18 years old to register. Accounts found to belong to minors will be closed immediately, and all funds may be forfeited.
- Each person may only register one account. If multiple accounts are found linked to the same individual, all accounts will be closed and bonuses forfeited.
- All information provided at registration must be truthful, accurate, and kept up to date.
- Opening an account with false information will be treated as fraud.
- A copy of your national ID or passport may be requested for KYC (Know Your Customer) verification.
- You are solely responsible for keeping your account password and login credentials confidential.
Withdrawals may be restricted until account verification is complete. If documents requested by Golden Bat are not submitted within 7 days, the account may be temporarily suspended.
3 Deposits, Withdrawals & Payments
Golden Bat supports the most popular payment methods in Bangladesh — bKash, Nagad, and Rocket.
- Minimum deposit: ৳500. Maximum deposit: ৳1,00,000 per day.
- Deposits are usually credited to your account instantly. If there is a delay due to a technical issue, please contact support.
- Minimum withdrawal: ৳500. Withdrawals are typically processed within 1–24 hours.
- The name on your account must match the name on your payment account when making a withdrawal.
- Withdrawals may be delayed or suspended if money laundering or fraud is suspected.
- Withdrawals to third-party accounts are not permitted.
Deposited funds may not be withdrawn before any applicable bonus wagering requirements are met. Bonus balance and real balance are tracked separately.
4 Bonus & Promotions Terms
Golden Bat offers a variety of bonuses and promotions. Each offer has its own terms, clearly stated on the promotions page.
- The welcome bonus is available to new members once only. Any attempt to claim it through multiple accounts will result in all accounts being closed.
- To withdraw bonus funds, you must meet the applicable wagering requirements — typically 10–30x the bonus amount.
- While a bonus is active, wagering may be restricted to certain games or betting categories.
- A maximum win limit may apply on winnings derived from bonus balance.
- Golden Bat reserves the right to modify or cancel any bonus offer.
- Any breach of bonus terms will result in the cancellation of the bonus and all associated winnings.
5 Betting Rules
The following rules apply when placing bets on Golden Bat:
- Once a bet is confirmed, it cannot be cancelled unless the match or game is voided due to a technical issue.
- If a sporting event is cancelled or postponed, bet settlement will follow the specific rules applicable to that sport.
- Odds in live betting can change at any time. The odds at the moment your bet is confirmed will apply.
- If a bet is placed at incorrect odds due to a technical error, Golden Bat reserves the right to void that bet.
- Match fixing or betting using insider information is strictly prohibited.
- Minimum and maximum bet limits may vary by game and market.
Winnings are generally credited to your account within 15 minutes of a match or game ending. Complex markets may take slightly longer.
6 Prohibited Activities
The following activities are strictly prohibited on Golden Bat:
- Creating multiple accounts to exploit bonus offers.
- Placing bets using another person's account or managing an account on someone else's behalf.
- Placing bets using bots, scripts, or any automated software.
- Attempting to exploit technical vulnerabilities or bugs in the platform.
- Money laundering or transactions involving illegal funds.
- Hacking, phishing, or any other form of cybercrime.
- Threatening, harassing, or disrespectful behaviour toward other members.
Violations of these rules will result in account closure, forfeiture of all balances, and legal action where applicable.
7 Data Collection & Privacy
Protecting your personal information is our top priority. Our full privacy policy Here Read.
- Information collected at registration is used solely for service delivery and verification purposes.
- Your data is never sold to third parties.
- We may be required to share information with authorities under legal obligations.
- All data is kept secure with SSL encryption.
8 Account Suspension & Closure
Golden Bat may temporarily suspend or permanently close an account in the following circumstances:
- Breach of any provision of these terms and conditions.
- Failure to pass KYC verification or providing false information.
- Suspicious activity on an account.
- Accounts that have been inactive for an extended period (12 months or more).
You may close your account at any time through our support team. Any valid balance will be available for withdrawal before the account is closed.
9 Responsible Gaming
Golden Bat is firmly committed to responsible gaming. The wellbeing of our members is always our highest priority.
- You can set daily, weekly, or monthly deposit limits on your account.
- You can temporarily suspend your account for a set period using our self-exclusion feature.
- If you feel you may have a gaming addiction, please reach out to our support team.
- Betting should never be seen as a source of income — it is entertainment only.
For more details, visit our Responsible Gaming Page here.
10 Dispute Resolution
If you have a concern, please contact our support team first. We aim to resolve all issues within 72 hours.
- If your issue is not resolved through support, you may escalate your complaint to Golden Bat's licensing authority.
- Golden Bat's decision shall be considered final in any dispute, unless directed otherwise by the relevant authority.
- Betting logs and transaction records stored on Golden Bat's servers shall be considered the official source of record.
Get in touch with us for anything: support@goldenbat.ws — We respond in Bangla.